Warranty

Limited Warranty

OVICX Technology Co,.Ltd. (hereafter referred to as “OVICX”) extends the following Limited Warranty, which applies only to non-commercial, in-home, indoor use of the OVICX treadmills, bikes and rowers. Any other use of the OVICX products shall void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components of the OVICX equipment will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described in this Limited Warranty.

Treadmill

COMPONENTS: 12 MONTHS        

OVICX warrants the components and all original parts of the OVICX treadmill, against defects in workmanship and materials for a period of 12 months from the date of purchase.        

LABOR: 12 MONTHS       

For a OVICX treadmill originally assembled by an authorized OVICX technician, OVICX will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 12 months from the date of purchase. Except where applicable law requires otherwise, repair labor is not covered for locations where OVICX did not originally assemble the OVICX treadmill or if the OVICX treadmill is moved to a location that is outside of OVICX's service area.          

• MOTOR: 10 YEARS

OVICX warrants the motor against defects in workmanship and materials for a period of 10 years from the date of purchase.

 

FRAME: 10 YEARS                                       

OVICX warrants the frame (excluding any moving parts attached to the structural frame) against defects in workmanship and materials for a period of 10 years from the date of purchase.

Indoor Cycles

 

COMPONENTS: 12 MONTHS        

OVICX warrants the components and all original parts of the OVICX bike, against defects in workmanship and materials for a period of 12 months from the date of purchase.        

FRAME: 10 YEARS                                       

OVICX warrants the frame (excluding any moving parts attached to the structural frame) against defects in workmanship and materials for a period of 10 years from the date of purchase.

 

LABOR: 12 MONTHS       

For a OVICX bike originally assembled by an authorized OVICX technician, OVICX will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 12 months from the date of purchase. Except where applicable law requires otherwise, repair labor is not covered for locations where OVICX did not originally assemble the OVICX bike or if the OVICX bike is moved to a location that is outside of OVICX's service area.

Rowers

 

COMPONENTS: 12 MONTHS        

OVICX warrants the components and all original parts of the OVICX rower, against defects in workmanship and materials for a period of 12 months from the date of purchase.        

FRAME: 10 YEARS                                       

OVICX warrants the frame (excluding any moving parts attached to the structural frame) against defects in workmanship and materials for a period of 10 years from the date of purchase.

 

LABOR: 12 MONTHS       

For a OVICX rower originally assembled by an authorized OVICX technician, OVICX will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 12 months from the date of purchase. Except where applicable law requires otherwise, repair labor is not covered for locations where OVICX did not originally assemble the OVICX rower or if the OVICX rower is moved to a location that is outside of OVICX's service area.

HOW TO OBTAIN WARRANTY SERVICE

To be eligible for service under this Limited Warranty you must contact the OVICX Support team. You will be asked to provide OVICX with the serial number of your OVICX products and the dated receipt, or other proof of purchase indicating the date purchased, upon discovering any nonconformity or defect. Claims must be made within the specified warranty period.